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This policy applies to any visitor to our website or user of our services. The types of information we may collect or that you may provide when you access www.centralfloridamobilenotary.com or any other website to which this policy expressly applies by its terms (collectively, the “Websites”), Our practices for collecting, using, maintaining, protecting, and disclosing that information. This policy applies only to information we collect through the website www.centralfloridamobilenotary.com and the email, text, and other electronic communications sent through or in connection with the Services. This policy DOES NOT apply to information that: Is collected on any other apps or websites, including websites you may access through the services provided to you or that is collected by any third party. These third parties, websites and apps, may have their own privacy policies, which we encourage you to read before providing information on or through them. Please read this policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, do not use the services. By using the services, you agree to this privacy policy. This policy may change from time to time. Your continued use of the services after we revise this policy means you accept those changes, so please check the policy periodically for updates. The services are not intended for children as defined under applicable law, and we do not knowingly collect Personal Information from children. If we learn we have collected or received Personal Information from a child, we will delete that information. If you believe we might have any information from or about a child, please contact us at cf@centralfloridamobilenotary.com. We collect information from and about users of our Services: Directly from you when you provide it to us. This information may include your street address, date of birth, name, email address, telephone number, audio and visual recordings, information related to your documents and any additional information you choose to share. We may ask you to provide information by which you may be personally identified, such as name, email address, telephone number, or any other identifier by which you may be contacted online or offline (“Personal Information”). This information includes: Information that you provide by filling in forms on the Services, including when you contact us for support, information or to use our services. If you do not want us to collect this information, do not use the services. Chatbots and Chat Features. Chatbot and other Chat Feature usage may result in the collection of certain Personal Information by Central Florida Mobile Notary & Signing, LLC. By using any chatbot or chat feature and submitting Personal Information, a user consents to the recording and use of such data as described. Third-Party Information Collection, when you use the Services or their content, certain third parties may use automatic information collection technologies to collect information about you or your device. These third parties may include: Advertisers, ad networks, and ad servers, analytics companies, your mobile device manufacturer, your mobile service provider, and your internet service provider. These third parties may use tracking technologies to collect information about you when you use the Services. The information they collect may be associated with your Personal Information or they may collect information, including Personal Information, about your online activities over time and across different websites, apps, and other online services websites. They may use this information to provide you with interest-based (behavioral) advertising or other targeted content. We do not control these third parties’ tracking technologies or how they may be used. If you have any questions about an advertisement or other targeted content, you should contact the responsible provider directly. For information about how you can opt out of receiving targeted advertising from many providers, see Your Choices About Our Collection, Use, and Disclosure of Your Information. How We Handle Your Information We use your Personal Information to: Provide the services that you or another party have requested. Maintain the availability and security of our Services. Improve the delivery and performance of our Services. Customize the content and experience. Introduce you to products and services that we offer and update you on news about our company. Comply with contractual, statutory and all other legal obligations. Respond to legal processes and requests, like subpoenas and warrants. Investigate, prevent, and/or identify fraud and crimes and violations of our contracts and policies. Market our service and perform analytics. Verify your identity. Carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection. Notify you changes to any products or services we offer or provide. In any other way we may describe when you provide the information. Fulfill any other purpose for which you provide it. For any other purpose with your consent. The usage information we collect helps us to improve our Services and to deliver a better and more personalized experience by enabling us to: Estimate our audience size and usage patterns. Store information about your preferences, allowing us to customize our Services according to your individual interests. Speed up your searches. Recognize you when you use the Services. We may also use your information to contact you about our own and third parties’ goods and services that may be of interest to you. If you do not want us to use your information in this way, please send an email to cf@centralfloridamobilenotary.com, with the subject "Personal Information--No Future Contact. In addition, we may disclose Personal Information that we collect or you provide as follows: You and other designated recipients. Documents, audio/video recordings and other related information will be stored and shared with you and any party with the required consent to access the information. For example, in a real estate transaction, this could include your lender or title agent. You or another party to a transaction may designate others who are permitted to access your information. The notary. In most cases, the notary’s “journal” (which includes some basic details about the transaction and the audio/video recording) belongs to the notary. The notary is often required to produce the journal information (which includes the audio/visual recording) to certain interested parties, and sometimes to any member of the public who requests it. We disclose the information we collect from you to service providers, contractors, agents, or other third parties we use to support our business, including: advertising networks, customer relationship management platforms, collaboration software providers (note that we store personal information in the United States), customer support platforms, data analytics providers, customer engagement and communication platforms, identity verification and anti-fraud solution providers, background screening companies, mortgage process digitization providers, electronic signature and digital transaction management providers, financial services companies, marketing platforms, mobile application platforms, mobile linking platforms, payment processors (please note that we may use Stripe for payment, analytics, and other business services; Stripe collects transaction and personally identifying information, which it analyzes and uses to operate and improve the services it provides to us, including for fraud detection. You can learn more about Stripe and read its privacy policy at, https://stripe.com/privacy), social networks (including links to our Facebook, Instagram, LinkedIn, and Twitter pages), single sign-on providers, tag management platforms, technology providers, and video sharing platforms, and web mapping platforms (our Services may include Google Maps features and content. Google Maps may collect users’ IP address, latitude and longitude coordinates, and search terms. For more information, please visit Google’s privacy policy, available at: https://policies.google.com/privacy). We might also disclose the information we collect from you in order to comply with the law, a judicial proceeding, court order, or other legal process, such as in response to a court order, subpoena, or regulatory inquiry. Claims, defenses, and prevention of fraud and crime. We will disclose the information we collect from you where we believe it is necessary to support a claim or defense in litigation, to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the safety of any person, violations of our agreements and policies. To fulfill the purpose for which you provide it. For any other purpose disclosed by us when you provide the information with your consent. Your choices about our collection, use, and disclosure of your information; we strive to provide you with choices regarding the Personal Information you provide to us. You can set your browser or device to refuse all or some cookies, or to alert you when cookies are being sent. If you disable or refuse cookies or block the use of other tracking technologies, some parts of the services may then be inaccessible or not function properly. Google Analytics collects personal data through the Services, including through the use of cookies. For information about how Google Analytics collects and processes data, please visit: https://policies.google.com/technologies/partner-sites. To opt out of having your information used by Google Analytics, please visit: https://tools.google.com/dlpage/gaoptout/. For more information, please visit Google’s privacy policy at: https://policies.google.com/privacy?hl=en&fg=1. Third parties, including Google, may place and read cookies on your browser or device, or use web beacons to collect information in connection with ad serving on or through the Services. Our partners will collect Personal Information for personalization of ads and use cookies for personalized and non-personalized advertising and measurement. Ad serving may be based on users’ visits to our Services or other websites or apps, and your activity may be tracked over time and across websites or apps. For information about how Google collects, shares, and uses data, please visit: https://policies.google.com/technologies/partner-sites. You may opt out of personalized ads from Google by visiting the Google Ads Settings web page at: http://www.google.com/ads/preferences/. For more information, please visit Google’s privacy policy at: https://policies.google.com/privacy?hl=en&fg=1. If we have sent you a promotional email, you may send us a return email asking to be omitted from future email distributions, or click “unsubscribe” in the relevant communication. Please note that, even if you unsubscribe from certain email correspondences, we will still send you service messages about your account or any services you have requested or received from us or other notices as required by law. Targeted Advertising-We do not control third parties’ collection or use of your information to serve interest-based advertising. However, these third parties may provide you with ways to choose not to have your information collected or used in this way. You can opt out of receiving targeted ads (including ads served using non-cookie technologies) from members of the NAI on the NAI’s website, available at: https://optout.networkadvertising.org/?c=1. You can also visit the Digital Advertising Alliance’s website, available at https://youradchoices.com/, to use its Consumer Choice Tools. Security of your personal information-Central Florida Mobile Notary & Signing, LLC does not sell your personal information. We have implemented measures designed to secure your Personal Information from accidental loss and from unauthorized access, use, alteration, and disclosure. Unfortunately, the transmission of information via the internet and mobile platforms is not completely secure. Although we do our best to protect your Personal Information, we cannot guarantee the security of your Personal Information transmitted through our services. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures we provide. Our services are meant for transactions that are based in the United States. Users need a Social Security Number in order to complete a remote online notarization, which is verified by and completed on a third party platform. Our services are not targeted or offered to citizens or permanent residents of countries other than the United States. If we make material changes to how we treat our users’ Personal Information, we will update the policy accordingly, by applicable law. The date the privacy policy was last revised is identified at the top of the page. Right to Limit Use and Disclosure of Sensitive Personal Information-We do not collect or process sensitive Personal Information for the purpose of inferring characteristics about consumers. We also do not disclose sensitive Personal Information. The privacy policy may be updated from time to time. If you have questions or concerns about our privacy practices, contact us at: cf@centralfloridamobilenotary.com
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